‘Proceed With Caution’ Walmart Workers Warns Customers About the Self-Checkout

By: Lydia Iseh | Published: Jul 27, 2023

Walmart introduced self-checkout counters to save time and reduce long lines for customers. Self-checkout has become a staple in the retail and service industry and is a convenient option for most shoppers.

However, former Walmart employees have said people who try to shoplift by exploiting the unstaffed cash registers might be in for a surprise. Some of them have made viral TikTok videos warning customers not to try to skip scanning items at self-checkout. Here’s what they had to say.

TikToker Brebre42010's Warning to Customers

A Walmart employee with the TikToker username @brebre42010 recorded a video of herself with text on the screen saying, “Me watching people steal at self-checkout as if my phone doesn’t notify me for every missed scan.”

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Source: @brebre42010/TikTok

TikTokers were curious to know if Bre’s device alerted her when items were not scanned by customers. She confirmed in the comments that the device indeed warned her if customers weren’t scanning their items.

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It Wasn’t the First Time

Sometime last year, a former Walmart employee named Athenia (TikTok username @obeygoddess) made a video that has since gone viral. In the video, she warned shoppers not to steal from Walmart self-checkouts because the devices used make it easier for Walmart to catch thieves.

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Source: TikTok

“Do not steal from Walmart self-checkouts … you will get caught,” she said. She explained that if caught, employees can pause customers’ self-checkout at any time using handheld computers.

You’re Being Filmed, Too

Certainly, Walmart has other anti-theft measures in place at self-checkouts. Other TikTokers mentioned that Walmart has cameras pointed at the registers. These cameras capture customers who try to take unpaid goods without paying for them.

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Source: Joshua Blackwell/YouTube

“The slightest hand movement that looks like you’re stealing, that camera catches it, and it puts it on the screen,” employee RéJean Allen said on TikTok. “And then it will replay your video back of when you’re trying to steal something if you didn’t scan it,” he concluded.

Beware and Proceed With Caution

Some people have been accused of petty theft at Walmart, even if they didn’t mean to steal. So one must be careful during check-outs since little mistakes could cause legal troubles.

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Source: the-sun.com/Pinterest

For precaution, attorney Carrie Jernigan suggested on TikTok that self-checkouts should be used only for shoppers with a few items. Additionally, she recommended using a debit or credit card instead of cash. She also advised scanning items slowly and deliberately to avoid missing any scans. Finally, you can hold each item up to the camera before scanning and leaving the store.